Privacy Policy
ZachJHealth LLC ("we," "us," "our," or "ZachJHealth") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zachjhealth.oasisautokonnect.com ("Website"), submit information through our forms, or otherwise interact with our services.
Please read this Privacy Policy carefully. By using our Website or providing us with your personal information, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information You Provide
When you fill out forms on our Website, request a quote, or contact us, we may collect:
- Contact Information: First name, last name, email address, phone number
- Demographic Information: Date of birth, age
- Health-Related Information: Information relevant to providing health insurance quotes and recommendations
- Communication Preferences: Your consent choices for receiving messages from us
Information Collected Automatically
When you access our Website, we may automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, referring website
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide health insurance quotes and recommendations tailored to your needs
- To communicate with you about your inquiry, including via phone calls, emails, and text messages
- To process and manage your insurance applications
- To send transactional messages related to your account or services you've requested
- To send marketing and promotional messages (with your consent)
- To improve our Website and services
- To comply with legal obligations and protect our rights
3. SMS/Text Messaging Consent & Disclosure
This section specifically addresses how we use text messaging to communicate with you.
By providing your phone number and checking the consent box on our form at zachjhealth.oasisautokonnect.com, you expressly consent to receive text messages from ZachJHealth LLC at the phone number you provided.
Types of Messages
Transactional Messages: If you consent to transactional messages, you may receive texts related to:
- Appointment reminders and confirmations
- Follow-up communications about your insurance inquiry
- Account notifications and service updates
- Enrollment deadline reminders
- Document requests and status updates
Marketing Messages: If you separately consent to marketing messages, you may receive:
- Special offers and promotions
- New product or plan announcements
- Educational content about health insurance
- Open enrollment reminders
Message Frequency
Message frequency varies based on your interactions with us and the type of consent you provided. You may receive multiple messages per week during active enrollment periods or when processing your application.
Message and Data Rates
Message and data rates may apply. Check with your mobile carrier for details about your messaging plan.
Opt-Out Instructions
You can opt out of receiving text messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us directly at the email or phone number below
After opting out, you will receive a one-time confirmation message. Note that opting out of marketing messages does not opt you out of transactional messages related to services you've requested, and vice versa.
Help
For help with our text messaging program, reply HELP to any message or contact us at:
- Email: [email protected]
- Phone: (585) 353-3315
Supported Carriers
Our text messaging services are designed to work with major U.S. carriers. However, not all carriers may be supported. We are not responsible for delayed or undelivered messages due to carrier issues.
No Mobile Information Sharing
We do not share your mobile phone number or SMS consent information with third parties for their marketing purposes. Your phone number and consent data will only be used to send you messages you have consented to receive from ZachJHealth LLC.
4. How We Share Your Information
We may share your information in the following circumstances:
Insurance Carriers and Partners
To provide you with insurance quotes and facilitate enrollment, we may share your information with insurance carriers, underwriters, and authorized partners.
Service Providers
We work with third-party service providers who assist us with:
- Website hosting and maintenance
- Customer relationship management (CRM)
- Email and SMS communication services
- Analytics and marketing
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide the services you've requested
- Comply with legal obligations (including insurance record-keeping requirements)
- Resolve disputes and enforce our agreements
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to:
- Remember your preferences and settings
- Understand how you use our Website
- Improve our services and user experience
- Deliver relevant advertising
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Website.
8. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information (subject to legal exceptions)
- Opt-Out: Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
11. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect and how it's used
- The right to delete your personal information
- The right to opt out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
ZachJHealth LLC
Email: [email protected]
Phone: (585) 353-3315
Website: zachjhealth.oasisautokonnect.com